ORKIN Review 2024

By Kristi Waterworth
Contributor

Fact Checked

Samantha Allen Editor
We earn a commission from partner links on Forbes Home. Commissions do not affect our editors' opinions or evaluations.

Whether you’re being bugged by bugs or being driven batty by mice, pests can be a real challenge for homeowners. Fortunately, there are tons of pest control companies to choose between, on both the local and national level. Learn more about ORKIN and what it can offer you and your home.

Pros

  • Money-back guarantee
  • Detailed online quotes
  • Offers services that modify the environment rather than simply and only killing pests

Cons

  • Online quote system requires you to completely restart each time to change service
  • Free inspections not available
  • No live chat
ORKIN
Get Free Estimates
From Participating Partners
4.7
Our star ratings are based on a range of criteria and are determined solely by our editorial team.
BBB Rating
A+
States Serviced
49
Effectiveness Guarantee
Yes

ORKIN at a Glance

ORKIN is among the oldest pest control companies still in business, with over 400 locations worldwide, giving it plenty of time and opportunities to reinvent pest control. All of its technicians have to complete 160 hours of training, meaning that the techs you get are extremely knowledgeable in pest control services.

In addition, ORKIN offers a lot more than spraying the yard or setting out baits. It also provides auxiliary services like gutter guards and moisture control to make your home or office less appealing to pests in general. Often, this type of service has to be procured outside of a pest control company.

Pests ORKIN Treats

Based on the website, ORKIN Pest Control treats a much more limited number of pests than many other pest control companies, but the ones it does treat are the most common pests in most homes. These include cockroaches, bed bugs, termites and rodents.

Other Pests

ORKIN also treats common household pests and occasional intruders, including:

  • Ants
  • Beetles
  • Centipedes
  • Carpenter ants
  • Crickets
  • Earwigs
  • Fleas
  • Flies
  • Millipedes
  • Mites
  • Mosquitoes
  • Moths
  • Silverfish
  • Spiders
  • Stinging pests
  • Stink bugs
  • Ticks

ORKIN State Availability

ORKIN offers pest control services worldwide, but within the United States, it services 49 states.

ORKIN Plans and Services

General Pest Control

Like all pest control companies, ORKIN offers treatment and protection against specific pests. Their online list may not be complete, so if your pest problem isn’t listed, be sure to call to verify.

Prevent and Protect Services

Prevent and Protect services help keep your pests from returning after they’ve been removed. This may include an initial pest control service, as well as modifications to prevent insects from returning. For example, if you have a problem with mosquitoes, ORKIN can also provide gutter guards to help prevent them from breeding in your gutters in the future.

Seasonal Pest Coverage

Some pests return year after year but aren’t a risk all year long. ORKIN provides coverage for these pests, too, according to their behavior in each season.

Home Services

ORKIN home services are complementary to their pest control services. Along with destroying problematic pests, home services like sealing attics, cleaning and updating gutters and targeting moisture problems keep pests from coming back.

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ORKIN Pricing

Pricing will vary based on the services you need, the size of your home and yard and where you live. The online tool can show you pricing based on your needs.

When we used the tool to price services, ORKIN quoted us $42.50 monthly for their annual plan, which includes 13 common pests, excluding mosquitoes, as well as a free termite inspection. This plan also requires a $187.50 initial service fee. Adding mosquito coverage would add an additional $40.67 per month plus $62.00 to the initial service. It also quoted us $288.00 for a one-time fee for a single cockroach treatment but advised that this might not be adequate to disrupt their lifecycle and suggested an upgrade to the annual plan.

Features and Benefits

ORKIN Pest Control is a full service pest control company that offers services for a wide range of insects and rodents. Along with pest control services, ORKIN Pest Control offers home services that help to deter pest animals from re-entering your home in the future. 

What Can You Expect From ORKIN?

ORKIN offers full-service pest control services, along with services meant to help prevent reinfestation after treatments are complete. The technicians are trained to provide custom services to meet the needs of each home, so you can expect highly personalized pest control treatment from experts who really do understand the pests you’re dealing with.

How ORKIN Stacks Up

CompanyBBB RatingStates ServicedEffectiveness GuaranteeLearn More
ORKINORKIN Environmental ReviewA+47 YesGet Free EstimatesFrom Participating Partners
Viking Pest ControlA4YesGet Free EstimatesFrom Participating Partners
Aptive EnvironmentalA- 24YesGet Free EstimatesFrom Participating Partners

Is ORKIN Right for You?

ORKIN is a full-service pest control company and can advise homeowners on a variety of pest control problems. If you’re only looking for a quick spray for a specific pest, they may be offering quite a bit more than you’re looking for. On the other hand, the approach ORKIN takes is meant to eliminate your pest problem, rather than temporarily beating it back.

If you want to hire a pest control company that will provide you with transparent pricing, a slew of services that aren’t typically offered by pest control companies and that guarantees its work with a money-back guarantee, then ORKIN should definitely be on your list.

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ORKIN Summary

Orkin Summary
Company NameOrkin
Year Founded 1901
CEO Glen W. Rollins
Pests Covered Ants, bed bugs, beetles, carpenter ants, centipedes, millipedes,
cockroaches, flies, crickets, earwigs, fleas, mites, mosquitos,
moths, rodents, silverfish, spiders, wasps,
yellow jackets, beads, hornets, stink bugs, termites, ticks
Headquarters Address2170 Piedmont Road, NE Atlanta, Georgia, 30324
Availability 47 States
BBB Rating A+

Methodology

To determine the best residential pest control companies ranking, the Forbes Home Improvement editorial team analyzed 16 different companies, with each company’s star rating determined by evaluating a variety of metrics, including:

BBB Grade (20%)

Having a solid grade with the Better Business Bureau means that ORKIN is great at caring for their customers and resolving problems when they arise. Their A+ rating is as good as it gets.

Range of Insects Treated (20%)

ORKIN treats all the typical insect pests you’ll find bugging homeowners, even if they don’t have all of the less common problem pests listed on their website. They do offer insect control that is not listed, based on regional demand.

States Serviced (15%) 

Servicing nearly the entire United States is great for our purposes, since our readers are from everywhere. ORKIN services 47 states, only excluding Alaska, South Dakota and Wyoming.

Effectiveness Guarantee (15%) 

ORKIN will return at no extra charge if pests return between regularly scheduled treatments. It also offers a 30-day money-back guarantee.

BBB Accreditation (10%) 

The Better Business Bureau has determined that ORKIN Pest Control meets its accreditation standards, including a commitment to resolve all consumer complaints in good faith.

Bacterial and Viral Disinfection (10%)

Although not a requirement of pest control companies, it helps customers to offer bacterial and viral disinfection. Many pests carry pathogens, which can still be a risk for homeowners even after they’re gone. By disinfecting the space, ORKIN helps customers rest a little easier.

Free Inspection (5%) 

ORKIN does not offer free inspections, but does offer free pest quotes based on a number of factors. If you purchase one of its pest control services, ORKIN will generally throw in a free termite inspection.

Online Quote Available (5%) 

ORKIN offers online quotes through a tool on its website. It helps to determine the cost of a service to your home, based on the size of your home and yard, as well as your location.

Frequently Asked Questions (FAQs)

Is ORKIN worth the money?

It’s difficult to say if any company is “worth the money,” since the value a business brings to a homeowner is based on their own personal perspective. However, ORKIN does offer a good value for the price and guarantees its work.

Does ORKIN have a good reputation?

ORKIN has earned an A+ rating from the Better Business Bureau, a 4.7 out of 5.0 rating from Consumer Affairs, and a 4.8 out of 5.0 rating on Google Reviews. However, it only scored a 2.7 out of 5.0 on Trustpilot. Generally, ORKIN is regarded as a highly reputable company.

Does ORKIN really work for cockroaches?

ORKIN guarantees all of its treatments and will return and re-treat if the initial treatment was ineffective. This applies to all pest creatures, including cockroaches.

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