A strategic partnership between
The sales picture was quite different at Walmart, where
To be fair, data from one season isn’t sufficient to confirm a trend. Nonetheless, Surface’s superior performance in Best Buy stores demonstrates that electronic gadgets are not commodities that can be purchased merely anywhere, especially as these products become more sophisticated. Besides, getting into retailing can be a very profitable enterprise for gadget makers, as the history of Apple stores confirms.
Microsoft’s Windows Stores occupy between 1,500 square feet to 2,200 square feet of Best Buy floor space, allowing consumers to compare and purchase a broad range of the company’s products and accessories, including Windows-based tablets and PCs, Windows Phones, Microsoft Office, Xbox, and so on.
For Best Buy, the opening of Windows Stores--and Samsung stores—puts an end what has come to be known as “show-rooming”--a practice in which customers did their window-shopping at Best Buy, but did their actual shopping at
Microsoft and Best Buy need another strategic partnership or two to catch up with competition.