BETA
This is a BETA experience. You may opt-out by clicking here

More From Forbes

Edit Story

The Perks (And Importance) Of Embracing A Multigenerational Workplace

This article is more than 8 years old.

Today, at least three generations currently coexist in the workplace. Each brings to the table their own strengths, weaknesses and viewpoints that are seemingly very different from the next.

Or are they? A recent study by the IBM Institute for Business Value has found that the needs of younger generations (Millennials) aren't all that different from their older counterparts (Baby Boomers, Gen X). While it's true that each generation (and individual for that matter) brings a different form of value to the workplace in one way or another, their basic needs and desires at work are what binds them - whether they realize it or not.

A recent article I came across in Fortune highlights several unforeseen findings from the study that have proven many generational myths to be untrue. For example, the study found that Millennials desire financial security, seniority, inspirational leadership, clearly articulated business strategies and performance-based recognition just as much as Baby Boomers and Gen X employees. And when asked about workplace recognition, a higher percentage of Gen X employees felt that everyone on a successful team should be rewarded, compared to the number of Millennials who reported the same.

It’s no secret that younger generations tend to get a bad rap, especially at work. But the facts are telling us a different story - one that’s rooted in reality and not opinion. So why do we continue to buy into these age-based stereotypes and allow our teams to live in a state of resistance when we could, instead, help employees channel that energy in a positive way and work together for the greater good of the organization?

And when you consider that Millennials will make up roughly half of the workforce by 2020, it’s pretty clear that now is the time to help our teams embrace their differences and bridge the generational gap once and for all.  Here’s how this can be accomplished:

1. Encourage Baby Boomers To Share Their Experience And Knowledge

Older employees have experience, credibility and wisdom in their favor. They’ve been in the game for a long time and have absolutely earned it. Encourage them to document what they’ve learned and be open to sharing their trade secrets with others so that they may benefit. Help them understand that judging younger generations or shaming them for not having as much experience is a waste of energy that isn’t helpful to your organization. Younger professionals will definitely have their growing pains and rough patches just as we all have, that much is certain. Emphasize the importance of teaching, not judging. Have Boomers think back to when they were starting out. Did they have a mentor or colleague who provided guidance to them along the way? Chances are they did, and now this is their opportunity to give back and inspire someone else who is just starting out. Who knows, it may open their eyes to new possibilities and inspire them in return.

2. Gen X Is The Middleman. Look To Them To Help Bridge The Gap

Help Gen X employees who are in the midst of their career become the bridge builders. They are in the unique position of seeing how both older and younger generations function at work, so they have great translation skills to offer. Encourage them to remain open to what all age groups bring to the table and help in the promotion of cross-functional teams. The knowledge and insights they glean from Millennials and Boomers will make them invaluable members of your team.

3. Help Millennials Continue To Innovate, Without Overlooking The Basics

Millennials bring a tremendous amount of value and new skills to the workplace, particularly when it comes to technical savvy. Their approach is highly creative and can lead to greater efficiency. Help younger professionals understand the importance of blending the old with the new. Encourage them to seek out mentors who can help them learn, grow and understand the complexity and history of their organization. No matter what our age, we need to be careful about what we think we know for sure. Help Millennials understand the value of continuous learning and the danger of righteousness. In the end, they will see that blending their innovative sides with a tried-and-true work ethic will be a recipe for success.

As leaders, it’s our job to help our teams navigate the changing landscape at work. We can’t change our employees’ circumstances, but we can change the way they view their circumstances. In helping our teams embrace what is and redirect their energy in a positive way, I’m hopeful we will create higher functioning, happier workplaces that benefit from what each generation has to offer.

Cy Wakeman is a national keynote speaker, business consultant, New York Times bestselling author, and trainer who has spent over 20 years cultivating a revolutionary approach to leadership. For more on Cy, check out http://www.realitybasedleadership.com/.

.